Technology help for small businesses

Your Business.
Better
Technology.

Websites, software, and everyday tech help.
Built around your small business.

Practical help. Upfront quotes. Talk directly with us.
A BETTER WEBSITECONNECTED SOFTWARELESS BUSYWORKPRACTICAL TECH HELP
What we help with

Sound familiar?

Choose a problem to see the help available.

Websites & lead capture

Help customers find you and get in touch.

A clear, mobile-friendly website with an easy way to contact your business. We can also help you keep track of new inquiries.

Ask about this service ↗
Around the office

Does this happen
at your business?

Pick a situation that sounds familiar.

Illustrative examples. Your setup may need a different approach.

AccuracyThe same job. Entered three times.An email, a spreadsheet, and a scheduling app all need the same details.See an exampleClose example

What often happens

  1. Customer email
  2. Re-enter in spreadsheet
  3. Re-enter in schedule

What could work better

  1. Capture job details
  2. Share with the right tools
  3. Check before booking
For the owner
Spend less time checking which record is right.
For the office
Enter details once where the tools allow it, then review the job.

What the work involves

  • Review where job details come from and where they need to go.
  • Configure shared fields or connect compatible tools.
  • Test missing details, duplicate entries, and corrections.
  • Show staff how to use the setup and fix an entry.

Some tools cannot share data directly. We check compatibility before recommending a connection.

Talk about this problem
EfficiencyWho is following up with this customer?A request is in someone's inbox. Nobody is sure what happened next.See an exampleClose example

What often happens

  1. Request arrives
  2. Passed along by email
  3. Next step unclear

What could work better

  1. Shared request list
  2. Person assigned
  3. Next step recorded
For the owner
See which requests still need attention.
For the office
Know who is handling each request without chasing coworkers.

What the work involves

  • Review how requests arrive by phone, email, or website.
  • Set up a shared list with an owner and next step.
  • Add notifications or reminders if they are useful.
  • Test the process with sample requests and train the team.

Staff still respond to customers. The setup helps them keep track of the work.

Talk about this problem
SecurityThey left. Do they still have access?Someone leaves the business, but their old logins may still work.See an exampleClose example

What often happens

  1. Staff member leaves
  2. Accounts overlooked
  3. Access stays open

What could work better

  1. Review account list
  2. Remove old access
  3. Check current permissions
For the owner
Have a clearer record of who can access business accounts.
For the office
Follow a checklist when someone joins, changes roles, or leaves.

What the work involves

  • Review the accounts and permissions within the agreed scope.
  • Set up individual logins and multifactor authentication where supported.
  • Remove unneeded access with your approval.
  • Create a joiner and leaver checklist for future changes.

This is a review of agreed accounts, not a security certification or a guarantee against every threat.

Talk about this problem

Sometimes a shared checklist is enough. We only suggest automation when you want it and it fits the task.

Pricing

Know the cost
before we start.

Start with a free introductory conversation.

Small-business websites

from $1,500

For a focused service-business website. Final pricing depends on content, pages, and features.

Other technology help

Quoted for your project

Software setup, troubleshooting, and process improvements receive a written scope and quote.

How we work

Tell us the problem.
We'll work through it.

01

Talk it through.

Tell us what's getting in your way.

02

Keep it clear.

Know what is included and what it costs before work starts.

03

Make it work.

We set it up, test it, and show you how to use it.

Do I need to know exactly what I need?

No. Tell us what is going wrong or taking too much time. We'll help you work out what needs attention.

Will you push me to automate everything?

No. Sometimes a simpler setup or a better process is enough. Automation is an option when you want or need it and it fits the job.

What about ongoing support?

We can discuss ongoing help as part of the project. The work covered, support hours, and response times are agreed in advance.

Let's talk about your business.

What needs
to work better?

Start with a free conversation about your business and what you need help with.